Concierge at Home

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Our Program

A single resource for healthcare -solutions, with a focus on living -independently.

Concierge at Home provides a single resource for clients and their families to simplify the overwhelming task of maintaining independence.  A thorough evaluation of needs, creation of a care plan, assistance with implementation and ongoing management of the services are the keys to successful independence.

Assessment – At the heart of the Concierge at Home program is the needs assessment.  Our Care Managers, Physicians and Pharmacists meet with the client, family and caregivers to gather information and identify needs.  These in-home assessments provide a comprehensive evaluation of every aspect of the client’s current situation and barriers to independent living.

Planning – The individualized care plan encompasses all of the information gathered through the in-home assessment.  Under the guidance of our geriatrician advisors, a personalized care plan is created and a package of services is selected from our preferred network of providers.



Implementation – Our Care Managers assist in organizing and implementing the recommendations of the care plan.  Concierge at Home coordinates the pieces of the solution outlined to maintain independence in the community – whether at home or in a facility.

Management – The Concierge at Home team continues on-going management and coordination of the care plan to assure effectiveness and client satisfaction.  As needs change, the plan is updated and services adjusted to meet those needs.

Our Team

Our team specializes in 
independent living solutions.

Concierge at Home is a collaboration of experienced and knowledgeable professionals working together to create a community of coordinators and providers to best meet the healthcare needs of seniors choosing to stay at home.

• Care Managers – Our Care Manager will meet with client, family and caregivers to perform an in-depth assessment. These Care Managers provide 24 hours a day, 7 days a week coordination and on-going management of all aspects of the plan of care for each client.
• Geriatricians – The physician partners at Concierge at Home are geriatricians with special training and expertise in the care of seniors.  These physicians oversee the creation and implementation of the Plan of Care with ongoing consultation to the care team assuring the plan continues to offer value and quality of life.  In addition, these clinicians may make house calls, providing vital in home medical care as needed.
• Pharmacists – Our pharmacy consultants provide a thorough review of the client’s current medications, current pharmacy benefit program and associated clinical history.  This process, known as utilization review, often identifies areas of improvement in prescription drug management leading to less overall medication burden and likely cost savings. Our pharmacy team provides continuous monitoring of medication safety, appropriateness and cost-effectiveness.
• Preferred Providers – Our Preferred Providers are the community leaders in the area of providing services to seniors at home. The knowledge we gain from the initial assessment creates a guide for Concierge at Home to bring together a fantastic team of individually selected providers to meet the needs of the client.

Our Services

Our services are chosen to be effective,
efficient and comprehensive.

Based on the needs identified and the intensity of services necessary, a solution can be found to maintain independence at home.  Concierge at Home offers several unique services to our clients through our ongoing management programs. 

Concierge Provided Services

• Comprehensive Geriatric Assessment
• In-Home Medical Care (through our medical partners at SeniorCare)
• Pharmacy Utilization and Continued Management
• Transitional Care Management

Concierge Coordinated Services Include 
(offered through our Preferred Providers)

• Companion and Personal Services
• Elder Law Attorneys and Financial Planners
• Home Modification and Technology Services
• Transportation and Escort Services
• Medicare covered Home Health and Hospice
• Relocation and Moves
• Distance Care Giving